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vaandny
Wedding Newbie
Member since 11/06 48 total posts
Wedding Date: 9/1/2007 6:30 PM
Wed. Location: Booked!
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Marianela Vera - Negative Experience
Ladies, I got married in September and since I'm from out of the NY area, I found this board SOOOO helpful in my planning. I have never posted anything negative before but I feel like I have to so it doesn't happen to other brides. I had Marianela Vera take our photos for the wedding. She was affordable and seemed on top of things prior to the wedding. At our wedding, she seemed to be in a slightly not-so-nice mood, but we just took it as her being "reserved". She was snippy with a few of my family members, as well as myself but it didn't phase me too much.
When we received our photos, they were ok. Not great, but not terrible. I showed them to my family and friends and they felt the same way. We were a bit disappointed because she missed some great key moments but we didn't plan on saying anything to her about it.
However, it was when it was time to order our prints that the biggest problem came. In our package, we were to receive 20 free 8x10 prints We picked them out and contacted her to place the order. That was back in January. We emailed, called and left numerous messages. WE STILL HAVE NEVER HEARD BACK FROM HER! We have no promised prints, no returned calls or no returned emails.
I even warned her that if I didn't hear back from her in the last two weeks that I would post my story on this website. She still did not respond.
I am not a negative person at all, but I felt like I had to share the story so other brides didn't get themselves into the same situation.
If you want more details, feel free to fm me. Hope this helps and thanks for all the help you gave me to me in my process!
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Posted 4/4/08 12:27 PM
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brideinstride
Board Fanatic

Member since 1/08 321 total posts
Wedding Date: 1/9/2000 7:00 PM
Wed. Location: Booked
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Re: Marianela Vera - Negative Experience
So Sorry this happened to you!
Best of luck, I hope you get your pictures, and thanks for the information. People should not be able to get away with things like this!
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Posted 4/4/08 12:39 PM
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INNbride4409
I finally did it!!!

Member since 1/08 1011 total posts
Wedding Date: 4/4/2009 2:30 PM
Wed. Location: INN AT NEW HYDE PARK
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Re: Marianela Vera - Negative Experience
so sorry!!! Are you able to go to the store?
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Posted 4/6/08 12:42 AM
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Mitabtrfly
IT'S A GIRL!!!!!

Member since 5/06 2302 total posts
Wedding Date: 10/13/2006 6:00 PM
Wed. Location: VIP COUNTRY CLUB
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Re: Marianela Vera - Negative Experience
Do you have her address? If so, why not go to her building and leave a message with the doorman? We haven't picked our album yet, and our wedding was in October '06. Granted we had a lot going on (baby, house) but I've left her several messages and sent her several emails and she hasn't called back so I'm worried as well because we cannot get our negatives until we pick something.
My experience with her wasn't a bad one..it was actually great but I'm nervous I won't ever be able to get my album.
Hope everything works out!
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Posted 6/3/08 1:02 PM
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aliska21
Keeping my fingers crossed!!!!

Member since 10/07 1581 total posts
Wedding Date: 10/11/2009 12:00 PM
Wed. Location: Larkfield Manor
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Re: Marianela Vera - Negative Experience
im so sorry this happened to you..it is one of the most important days in ur life and u want everything to be great and perfect..and someone like that comes along ...im soory...but i will never go to her..if she did that to one person..she will do it to someone else!!!!! Will never reccomend her to anyone either!!!!!!!!!!!!!!!!!
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Posted 6/3/08 1:16 PM
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GinaZ
Wedding Mania!!

Member since 12/06 7065 total posts
Wedding Date: 3/28/2008 7:30 PM
Wed. Location: The Fox Hollow
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Re: Marianela Vera - Negative Experience
wow thats too bad! i hope it works out in the end!!!
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Posted 6/3/08 4:58 PM
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rahana316
130 invited, 4 yes, 0 no!!

Member since 5/07 2098 total posts
Wedding Date: 8/8/2008 1:00 PM
Wed. Location: Trinidad and then Jericho Terrace
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Re: Marianela Vera - Negative Experience
Awww. Soo sorry to hear about this. I just out of curiousity googled her and checked out her webpage.
She has a link under there titled " IMPORTANTN INFO."It says she has retired as of January 2008. I hope you guys get your pictures ASAP.
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Posted 6/5/08 2:22 PM
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bluesashbride
thank you LIW

Member since 9/04 2442 total posts
Wedding Date: 5/21/2005 12:00 AM
Wed. Location:
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Re: Marianela Vera - Negative Experience
Can you take her to small claims court? I would, those pics are worth a ton of money.
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Posted 6/6/08 9:16 AM
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NYCBella
Wedding Newbie
Member since 5/08 3 total posts
Wedding Date: 10/13/2007 2:00 PM
Wed. Location:
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Re: Marianela Vera - Negative Experience
I'm having a similar issue with Marianela & the photos from our Oct 2007 wedding. She sent a mass email out back in May letting clients & friends know that she was hurt in a car accident here in NYC and has since moved out of town. I contacted her directly after that and she said she would get us our pics , but it hasn't happened yet. I just keep emailing and leaving her voicemails, but nadda.
Feel free to contact me if you'd like to chat!
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Posted 6/15/08 11:23 AM
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LeslieMike
My Review is up!!!

Member since 1/07 2645 total posts
Wedding Date: 5/23/2008 6:30 PM
Wed. Location: Woodbury Country Club A
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Re: Marianela Vera - Negative Experience
That is horrible and you need to contact the BBB on this! she needs to give you all the digital files and your money back! I hope you get them!
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Posted 6/15/08 3:59 PM
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Mitabtrfly
IT'S A GIRL!!!!!

Member since 5/06 2302 total posts
Wedding Date: 10/13/2006 6:00 PM
Wed. Location: VIP COUNTRY CLUB
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Re: Marianela Vera - Negative Experience
Posted by NYCBella
I'm having a similar issue with Marianela & the photos from our Oct 2007 wedding. She sent a mass email out back in May letting clients & friends know that she was hurt in a car accident here in NYC and has since moved out of town. I contacted her directly after that and she said she would get us our pics , but it hasn't happened yet. I just keep emailing and leaving her voicemails, but nadda.
Feel free to contact me if you'd like to chat!
Wow!! I never got the email about her being in an accident. That's horrible! I've also left her several emails and messages and she hasn't gotten back to me. However, we were lucky enough to have received our digital images, so we will be able to make an album from that.
So sorry to everyone else who hasn't received their pictures. The link on her website does have her email address, but what's the point of emailing her if she's not going to answer.
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Posted 6/26/08 1:07 PM
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Mitabtrfly
IT'S A GIRL!!!!!

Member since 5/06 2302 total posts
Wedding Date: 10/13/2006 6:00 PM
Wed. Location: VIP COUNTRY CLUB
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Re: Marianela Vera - Negative Experience
Another thing I wanted to add, was that maybe you could try mailing her a letter certified. I'm sure wherever she moved to she put a forwarding on her old address. That may get her to answer. If not, then I would try taking her to court. There's really no other option at this point if she's not answering.
Hope it works out
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Posted 6/26/08 1:52 PM
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NYCBella
Wedding Newbie
Member since 5/08 3 total posts
Wedding Date: 10/13/2007 2:00 PM
Wed. Location:
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Re: Marianela Vera - Negative Experience
Posted by Mitabtrfly
Another thing I wanted to add, was that maybe you could try mailing her a letter certified. I'm sure wherever she moved to she put a forwarding on her old address. That may get her to answer. If not, then I would try taking her to court. There's really no other option at this point if she's not answering.
Hope it works out
I may do this. It's been about a month since she said she mailed us disks of the images and we've rec'd NOTHING. I've emailed her, DH has called - NOTHING.
Message edited 6/26/2008 6:30:37 PM.
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Posted 6/26/08 6:26 PM
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Mitabtrfly
IT'S A GIRL!!!!!

Member since 5/06 2302 total posts
Wedding Date: 10/13/2006 6:00 PM
Wed. Location: VIP COUNTRY CLUB
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Re: Marianela Vera - Negative Experience
Posted by NYCBella
Posted by Mitabtrfly
Another thing I wanted to add, was that maybe you could try mailing her a letter certified. I'm sure wherever she moved to she put a forwarding on her old address. That may get her to answer. If not, then I would try taking her to court. There's really no other option at this point if she's not answering.
Hope it works out
I may do this. It's been about a month since she said she mailed us disks of the images and we've rec'd NOTHING. I've emailed her, DH has called - NOTHING.
That's just horrible!! Again, I'm so sorry!!
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Posted 6/30/08 3:07 PM
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MJDoc12
Happy 4th of July!

Member since 10/05 10778 total posts
Wedding Date: 2/25/2007 11:15 AM
Wed. Location: Watermill Caterers.. A++++
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Re: Marianela Vera - Negative Experience
i'm getting a little worried myself about this -- as she has my negatives. i went to her website and it appears she has "retired" from wedding photography and i emailed her and it keeps bouncing back!
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Posted 7/1/08 10:03 AM
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NYCBella
Wedding Newbie
Member since 5/08 3 total posts
Wedding Date: 10/13/2007 2:00 PM
Wed. Location:
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Re: Marianela Vera - Negative Experience
mvweddings@yahoo.com
I emailed her yesterday, seemed to go thru fine.
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Posted 7/1/08 10:06 AM
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