| Posted By |
Message |
chapel06
what's next
Member since 12/05 1424 total posts
Wedding Date:
9/30/2006 3:00 PM
Wed. Location:
Crescent Beach Club
|
Vendor Let Me Down on My Wedding Day
I really didnt want to post anything, because I dont like to bash. However, I feel what happened reflects a certain lack of professionalism on the part of a vendor that I trusted and many of you may as well. I just thought people should know what happened.
I had no flowers at my church ceremony and I really wanted flowers at the church ceremony. I was told the florist's assistant set up another room on the church property thinking it was the main church. I know some may be thinking, it was probably an honest mistake, but the thing is that we spend all this money on vendors and they have one day to perform. I think it is ludacris that this vendor would send someone to decorate for a wedding and that person doesnt know where she is going or doesnt go into the parish office and ask where to set up.
I have spoken to John from Flower Michele and he has agreed to refund my money. However, he cant refund my wedding day. Those flowers didnt break my wedding day, but it was a disappointment. I will say that my bok and the girl's bok's were lovely and so were my centerpieces.
|
Posted 10/14/06 3:42 PM 
|
| |
|
eden
Cherry Blossoms Chick
Member since 12/05 1226 total posts
Wedding Date:
10/1/2006 7:30 PM
Wed. Location:
WM: A+
|
Re: Vendor Let Me Down on My Wedding Day
gosh, i'm so sorry to hear that! it's a good thing FM will refund, but this is totally inexcusable! I'm so upset for you, and so sorry you have to deal with this on the best day of your life...
bravo also for being so calm about it
|
|
Posted 10/14/06 3:45 PM
|
| |
|
MattandTricia07
RIP RC & RU
Member since 11/05 6725 total posts
Wedding Date:
12/29/2007 12:00 AM
Wed. Location:
THE ESTATE AT EAST WIND - A+++++++
|
Re: Vendor Let Me Down on My Wedding Day
I am so sorry to hear that!
On a happier note, you looked absolutely stunning!!! so I'm sure no one even noticed because they were all looking at how gorgeous you were!
Congratulations again!! It's so refreshing to hear how you were upset, but that it didn't ruin your day! 
|
|
Posted 10/14/06 5:06 PM
|
| |
|
Shmar
We're Soul Mates!!!
Member since 9/06 1121 total posts
Wedding Date:
10/7/2007 1:30 PM
Wed. Location:
My Dream place!
|
Re: Vendor Let Me Down on My Wedding Day
Oh my goodness. I'm so sorry that heppened. I'm glad it didn't ruin your entire day, but that's definitely ludicris!!!! Glad you got some money back.
|
|
Posted 10/14/06 5:09 PM
|
| |
|
LandsEnd06
One year down!
Member since 7/06 1996 total posts
Wedding Date:
10/21/2006 11:00 AM
Wed. Location:
Lands End
|
Re: Vendor Let Me Down on My Wedding Day
I am sorry to hear about that. I can understand how that upsets you.
I am glad they are going to give you some of your money back.
|
|
Posted 10/14/06 5:11 PM
|
| |
|
Boston&NY2006
Finally a Mrs.!!!!!
Member since 6/05 1699 total posts
Wedding Date:
7/8/2006 3:30 PM
Wed. Location:
|
Re: Vendor Let Me Down on My Wedding Day
I'm sorry to hear you had a problem, but I definitely think you've done the right thing by addressing the issue with the vendor directly.
We had some problems with Flower Michele as well (corsages and bouttonierres were mis-labeled which led to our readers and DH's stepmother not having flowers for the ceremony, pew flowers were set up wrong, some of the flower in the BM Boks were wrong), but overall I was thrilled with my flowers. I never followed up with John after my wedding because nothing was so terrible that it ruined my day and I was basically just lazy, but I'm glad you brought everything to his attention (If I had no flowers in the church I would've been LIVID!).
Hopefully they can correct those issues in the future.
|
|
Posted 10/14/06 5:34 PM
|
| |
|
thelastresort
My true companion
Member since 4/06 3372 total posts
Wedding Date:
11/11/2007 3:00 PM
Wed. Location:
North Ritz Club - A+
|
Re: Vendor Let Me Down on My Wedding Day
Thanks for sharing. I'm glad that you did. And I think you are totally right. That was unprofessional to not know where to go. DUH!!!
|
|
Posted 10/14/06 6:46 PM
|
| |
|
glinda_goodwitch
I married my best friend...
Member since 3/05 8735 total posts
Wedding Date:
6/17/2006 5:30 PM
Wed. Location:
Jericho Terrace
|
Re: Vendor Let Me Down on My Wedding Day
 I'm sorry that happened! BUT, looking at your pictures, you got married at a beautiful church. Your pictures look gorgeous, even without flowers!
|
|
Posted 10/14/06 7:07 PM
|
| |
|
billandme
Be strong MOM! We love you....
Member since 10/05 6513 total posts
Wedding Date:
5/12/2007 4:30 PM
Wed. Location:
Somewhere Amazing!!!
|
Re: Vendor Let Me Down on My Wedding Day
Posted by lollipop
Thanks for sharing. I'm glad that you did. And I think you are totally right. That was unprofessional to not know where to go. DUH!!!
Agreed comletely! They have ONE day to do their service for you. They should check, then DOUBLE check just to be sure!
But glad to hear everything else worked out and they are working with you to fix this
|
|
Posted 10/14/06 7:12 PM
|
| |
|
JennyJim
Board Fanatic
Member since 8/06 509 total posts
Wedding Date:
7/27/2007 6:30 PM
Wed. Location:
done
|
Re: Vendor Let Me Down on My Wedding Day
Sorry to hear about your problem... however, you looked awesome. No flowers needed! Pics were great!!!
|
|
Posted 10/14/06 7:16 PM
|
| |
|
Kara and Todd
Mrs. P and Loving It!
Member since 9/06 6625 total posts
Wedding Date:
8/11/2007 7:00 PM
Wed. Location:
The Metropolitan
|
Re: Vendor Let Me Down on My Wedding Day
I'm really sorry that happened - There is NO excuse for a mistake like that.
I'm sure your wedding was still beautiful and amazing, though. You looked stunning!
|
|
Posted 10/14/06 7:19 PM
|
| |
|
SummerBride06
SummerBaby08 on the way!!
Member since 5/05 3936 total posts
Wedding Date:
7/8/2006 10:00 AM
Wed. Location:
Westbury Manor A+
|
Re: Vendor Let Me Down on My Wedding Day
sorry that happened. that really is inexcusable.
|
|
Posted 10/14/06 9:53 PM
|
| |
|
lisalisa27
My glamour shot
Member since 4/06 3911 total posts
Wedding Date:
7/21/2007 7:00 PM
Wed. Location:
|
Re: Vendor Let Me Down on My Wedding Day
OMG that is so bad, so many people have great things to say about them. Im sorry that happened to you.
|
|
Posted 10/14/06 9:55 PM
|
| |
|
MrsMichel07
251 Invited - 0-Yes 0- No
Member since 1/05 6093 total posts
Wedding Date:
5/12/2007 12:00 PM
Wed. Location:
A place where we will Celebrate Our Love.
|
Re: Vendor Let Me Down on My Wedding Day
Sorry to hear this and that it didn't ruin your day- but I KNOW John is very professional and that there are two sides to a story!!
|
|
Posted 10/15/06 12:39 AM
|
| |
|
lanabean
"I'm Addicted"
Member since 11/04 2355 total posts
Wedding Date:
3/19/2005 3:00 PM
Wed. Location:
|
Re: Vendor Let Me Down on My Wedding Day
Wow, I am so sorry...
I don't believe there are 2 sides to THIS story; I just think the vendor messed up. I mean, what can his side be? If he's refunding her money, he has no side.
I'm sorry, hon. But hey...you were stunning. That helps!
|
|
Posted 10/15/06 9:05 AM
|
| |
|
KandE917
Wish I were in Bora Bora!
Member since 10/05 1933 total posts
Wedding Date:
11/25/2006 5:00 PM
Wed. Location:
My dream place!!!
|
Re: Vendor Let Me Down on My Wedding Day
Wow that is awful and totally inexcusable. IMO, Flower Michele totally OVERBOOKS themselves which seems is starting to show in their work. That's just so unprofessional....glad he is refunding you but still - there is just no excuse for that!
|
|
Posted 10/15/06 9:54 AM
|
| |
|
sarahradio5
I love my HUSBAND!!!
Member since 1/04 6701 total posts
Wedding Date:
11/12/2006 1:00 PM
Wed. Location:
My DREAM place!
|
Re: Vendor Let Me Down on My Wedding Day
Do you know who the person was that set up your wedding? I really was hoping (and assuming) that John would set my day up. Maybe I'll call to check that out. I trust him 100% to make my day perfect. I actually switched from another florist TO him because of HIM... I really hope he's the one who will be taking care of us that day! I never even thought to ask!
I'm sorry that happened to you! As a bride who can't wait to see my church flowers and set-up, I know how upsetting that must have been. But I'm glad you were happy with your flowers from them otherwise! They REALLY do AMAZING work! It really must have been a very stupid mistake that was very upsetting to you.
|
|
Posted 10/15/06 10:07 AM
|
| |
|
snydl40
Joey'sbridetobe
Member since 3/06 9196 total posts
Wedding Date:
10/7/2007 3:30 PM
Wed. Location:
Old field Club
|
Re: Vendor Let Me Down on My Wedding Day
Thank you for the heads up. I do agree that whoever FM sent should have been informed about the exact location-there should have been no question about it.
I am sorry they even put a crink in your day. 
You looked positively glowing on your wedding day, and I wouldn't give it a second thought. As long as you had a wonderful day that is all that matters. 
|
|
Posted 10/15/06 6:05 PM
|
| |
|
