Bridal Shoes.com PROBLEM - ADVICE NEEDED!
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heather13
Board Enthusiast
Member since 12/04 156 total posts
Wedding Date:
10/29/2005 1:00 PM
Wed. Location:
The Bourne Mansion
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Bridal Shoes.com PROBLEM - ADVICE NEEDED!
hi-
has anyone used www.bridalshoes.com before?
I ordered my shoes from there in August and then came in great!
However, I sent them back to be dyed with a swatch of my dress and have still not received them back. I mailed them back on 8-31-05!
has this happened to anyone else? I've emailed/called their customer service numerous times now an still haven't heard back. I'm not sure what to do now....
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Posted 9/22/05 11:01 AM 
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jackiez
Board Fanatic
Member since 5/05 551 total posts
Wedding Date:
11/12/2005 3:00 PM
Wed. Location:
The Woodlands
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Re: Bridal Shoes.com PROBLEM - ADVICE NEEDED!
I ordered shoes from Bridalshoes.com on August 3rd and received a "confirmation" e-mail. Three weeks later I still hadn't received the shoes (but wasn't charged for them either). They never responded to my calls or e-mails. I just wrote them off and ordered my shoes from a different website. Sorry, I don't have any advice, but I just wanted to let you know that I had a similar experience with Bridalshoes.com.
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Posted 9/22/05 11:24 AM
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heather13
Board Enthusiast
Member since 12/04 156 total posts
Wedding Date:
10/29/2005 1:00 PM
Wed. Location:
The Bourne Mansion
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Re: Bridal Shoes.com PROBLEM - ADVICE NEEDED!
Ugh! I'm soo mad. I did get them. I just haven't received them back dyed.
So annoyed:mad
It does say on their website though(practicall hidden) to allow 14 business days (which frankly is absurd) for dyeing. Technically, that would have been Tuesday. So it would take a day or 2 to ship back.
I swear, if don't receive them back by Friday. I'm driving to where they are located in Nassau County to see what f*** is going on. Their address is listed on the website.
My second fitting is 10/1 and if don't have shoes for it - i will freak out. As if you already couldn't tel that i am.
Thanks for your post though! At least i know its just not me being paranoid or something.
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Posted 9/22/05 11:32 AM
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jackiez
Board Fanatic
Member since 5/05 551 total posts
Wedding Date:
11/12/2005 3:00 PM
Wed. Location:
The Woodlands
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Re: Bridal Shoes.com PROBLEM - ADVICE NEEDED!
Good Luck!!
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Posted 9/22/05 11:37 AM
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smurray
My Twin....Half of My Life....
Member since 8/05 2578 total posts
Wedding Date:
8/31/2007 6:00 PM
Wed. Location:
Nassau County Museum of Art
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Re: Bridal Shoes.com PROBLEM - ADVICE NEEDED!
Posted by jackiez
Good Luck!!
I hope everything works out
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Posted 9/22/05 3:21 PM
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